GDPR

Privacy policy

This policy describes how Xcrusher SAS collects, uses and protects your personal data in the context of an industrial B2B relationship.

Data controller

The data controller is Xcrusher SAS, registered office 14 rue de Saint Nazaire, 67100 Strasbourg. Contact: contact@xcrusher.fr.

Data collected

Contact formLast name, first name, email, phone, company, position, message, optional attachments.

Technical or commercial inquiryInformation related to the project, industrial need, materials, volumes and technical constraints.

BrowsingIP address, pages visited, date and time of visit, cookie preferences, aggregated statistical data.

Purposes and legal bases

Respond to an inquiry sent via the siteLegitimate interest / pre-contractual measures

Establish a B2B commercial relationshipLegitimate interest

Send technical or commercial informationConsent or legitimate interest depending on B2B context

Measure site audienceConsent (where applicable)

Ensure site securityLegitimate interest

Retention periods

Form inquiriesTime necessary to process the request, then limited archiving if needed.

Non-client prospectsUp to 3 years from the prospect's last contact.

ClientsDuration of the commercial relationship, then archiving per applicable legal obligations.

Cookies subject to consentDuration indicated in the cookies policy.

Security logsTime strictly necessary for security and evidence.

Recipients

Data is intended for authorized teams of Xcrusher SAS and, where applicable, for its technical providers: hosting provider (Monarobase), site maintenance, transactional email tool, IT providers. No transfer to third parties for commercial purposes.

Transfers outside the European Union

Some third-party tools may involve data transfer outside the European Union (e.g. Microsoft Office 365 for email). In such cases, Xcrusher SAS ensures appropriate safeguards (standard contractual clauses) or collects consent when required.

Your rights

In accordance with the GDPR, you have the following rights: access, rectification, erasure, objection, restriction of processing and, where applicable, portability.

To exercise your rights: contact@xcrusher.fr.

You may also file a complaint with the French data protection authority CNIL.

Security

Xcrusher implements technical and organizational measures to protect personal data: restricted access, HTTPS across the entire site, regular component updates, backups, secured administrator accounts (application password authentication, logging), and limited access to authorized personnel only.

Last updated: May 25, 2026